Custom Mugs

When you work with us, you can create a custom mug by uploading your design, logo, or photo through our user-friendly design tool. You control the colors, text, and layout for the perfect look.

When you work with us, you can get mugs made from ceramic, glass, or even metal. Some are suitable for hot drinks, some are not, and some are even insulated to preserve drink temperature - explore your options and choose wisely.

This depends on a number of factors. Whether or not mugs are microwave safe comes down to the material they are made from. Our ceramic mugs are suitable for microwaves, but always check the guidance and test carefully if you have any doubts.

We are available 24/7 to assist you. You may reach us through the following options: You may give us a call at (346) 385-5078 or (844) 202-7420. You may send us an email at sales@imprintnow.com or you may visit our website and hit the chatbox “online.”

Shipping is always FREE unless you request expedited shipping for an earlier delivery date.

Yes. You can submit your order without payment by selecting the See Design Pay Later option during checkout. A digital proof of your mug design will be sent to you within 30 minutes for approval. Once approved, the order will proceed to production.

We offer a variety of sizes, including 11 oz, 15 oz, and larger options depending on availability.

Most of our mugs are microwave and dishwasher safe. However, we recommend hand washing for mugs with full-color or metallic prints to preserve the design.

Yes! First-time customers and repeat buyers can enjoy 10% off every order by using the SAVE10 coupon code upon checkout.

The easiest way to make a payment is by clicking the Proof Approval Link. Once you approve your mug design, the system will route you to the payment page. You can also call or chat with our customer service associate for payment assistance.

No bank information is required at checkout. If the proof does not meet your expectations, you may cancel the order. We will work with you to revise the design until you are completely satisfied.

The Pay Later option allows you to checkout without making a payment and without any obligation to complete the order. No bank information is required. Orders under this option are considered priority orders, and the proof will be sent within 30 minutes. Our designers will modify the mug design as needed until you approve it. If you are still unsatisfied, you may cancel the order.

You will receive an email notification once your order has been shipped, allowing you to track its status easily.

Absolutely! Customer satisfaction is our priority. You can send your mug design artwork to sales@imprintnow.com, and we will send you a proof within one hour. We will make adjustments until you are happy with the final design.

If you need to make changes, please contact customer service as soon as possible at (844) 202-7420. Changes cannot be made once the proof has been approved and production has started.

If an error is confirmed to be made by our production staff, we will remake the order exactly as originally requested, correcting any mistakes, at no additional cost.

Each mug product page has a Price Estimator. Simply access the product details page, select your desired delivery date, and an estimated price will appear at the bottom.

Yes, you can order multiple designs within the same order, but minimum order quantities may apply for each design variation.

We offer various imprinting methods including screen printing, sublimation printing, and laser engraving, depending on the mug style.

Yes, we offer a variety of mug colors, including classic white, black, red, blue, and more. Availability may vary depending on the mug style.

Yes! Full-color printing is available using sublimation or digital printing techniques. This allows for high-quality, vibrant designs.

Yes, we offer individual mug boxes and gift packaging options upon request.